söndag 17 mars 2013

Evaluating Intercultural Behavior

My uncle was working in a high position for an international company that had business relations with an asian company overseas. However with the asian company he had close personal ties, a friendship of over 10 years with one of the top managers in the company. They were so close that they would stay at each other's houses and attend their children's birthday parties. So, being so close the asian manager decided to give my uncle an extravagant $5000 watch. Between affluent friends, thus could simply be seen as a friendly gesture. 

However, because of the international context and the fact that their companies were working with each other, this harmless gift could now have many meanings and caused my uncle a a world of problems. 

In the asian culture it is often acceptable to give gifts. However, these usually come with the expectation of future favours from the receiver, resulting in a perception of bribery. This gift-giving has resulted in true bribery so many times that many multi-national companies set guidelines and limits to gifts received from asian counterparts. Although it was just a gift on the part of his friend, my uncle knew it could be easily seen as a case of corruption to an outside observer.

He could not just accept the watch because with the prevalence of corruption he could be accused of accepting a bribe which could get him and his company into a lot of trouble. On the other hand, he could not refuse the gift because it would make his friend lose a lot of face and damage their relationship. 

What he decided to do in the end was to record the watch as a company bonus and he made sure to work overtime, without pay, for the exact value of the watch. He did not communicate the extent of his troubles with his friend, he just told him that for the next birthday to please not buy such an expensive gift. 

2 kommentarer:

  1. It is good that your uncle understands the differences in culture, but what a dilemma was he in!

    Certainly, it is part of the culture to give gifts in Asia, especially the South-East Asia culture. I guess it was only responsible of your uncle to record it down and work for it, which was really commendable of him.

    I'm glad that you realize the context of both cultures, and how one culture's norm can appear to be corruption in another's. We usually give gifts to important people that grace ceremonies, attend events, etc. Personally, I have not heard of anyone receiving such an expensive gift! (but of course, the situation your uncle had took place in a more corporate setting.)

    I hope that you've learnt much about the Asian culture, and believe that you will be able to communicate professionally and effectively in different cultures in the future!

    -Raphael

    SvaraRadera
  2. You uncle is not only a culturally sensitive person - he's also up right in character.

    SvaraRadera